If you missed a call or are missing lots of calls, it can quickly become difficult to keep on top of.
For me, the best way of managing missed calls is by emailing the person back, that way I have a record of who I’ve replied to and can set up a time or method to hear back that works for me.
If you’re looking for tips, here is how to respond to a missed call by email:
How to Respond to a Missed Call by Email
When you miss a call, it can be difficult to find the time to return the call, or maybe you just prefer to send an email.
Either way, as long as you cover what’s needed in an email it’s fine to respond to missed calls this way.
You can say anything along the lines of:
- “I’m sorry I missed your call earlier, I was in a meeting and unable to pick up. Feel free to let me know what you wanted by replying here.”
- “I was with friends earlier, and unfortunately, I missed your call. Could you please let me know what it was regarding?”
- “I just saw your missed call now and wanted to catch up by email as it’s easier for me to communicate this way.”
- “Apologies for missing your call earlier, I was away and couldn’t pick up. Would you like to catch up over email instead?”
- “Just wanted to let you know I’m aware you called, I’ll call you tomorrow when I have time.”
- “Sorry, I couldn’t talk earlier when I was driving. I will call you when I get a free moment.”
- “I’m super busy right now, can you let me know what you were calling about? Thanks.”
- “Ah, I feel so bad that I missed your call. Let me know when you’re free and I’ll call you back as soon as I can.”
You’ll know the person you’re emailing better than anyone, as long as you follow the points I’m about to cover I’m sure you’ll find the words to email them.
Things to Remember when Emailing Someone After Missing Their Call
A few things to keep in mind when sending an email to someone after you missed their call are:
Make Sure You Have the Right Email Address
Missing a call is one thing, if you don’t email them back on the right email and they never get your mail things are going to get worse.
Make sure you know their correct email address and don’t leave anything to chance.
Apologize for Missing Their Call
Make sure the first thing you do is apologize for missing their call.
This shows that you care about them and aren’t avoiding them, and the fact that you’re emailing them is demonstrating that.
Don’t Forget to Tell Them How You Want Them to Reply
It’s also important to let the person know how you’d like them to respond.
Do you want them to call you back or reply over email?
Personally, I prefer email and text, so I always tell people to get back to me that way.
Yes, I’m one of those people who are bad at answering the phone!
Back-Up What You Say
Make sure you’re going to do what you say.
If you say you’re going to call them back, make sure you do. If you ask them to call you back, make sure you’re ready and waiting for that call.
Is It Rude to Reply to A Missed Call By Email?
It is generally considered more polite to return a missed call by calling the person back, rather than sending them an email or text message.
This is because phone calls are typically used for more personal types of communications, while emails and text messages are better suited for more leisurely or less time-sensitive conversations.
However, if you are unable to call the person back right away, you can send a quick text or email to let them know that you’re aware you missed their call.
That’s always polite and feels good for the recipient, and this is also your chance to arrange how and when you’re going to catch up.
The important thing is to be mindful of how the other person prefers to communicate and what the nature of the conversation is.
If they are adamant about talking, it’s probably best to make the time to jump on a call as it might be something serious.
But at the end of the day, you know this person better than anyone, I’m sure you can judge what the best way to get back to them is.
Image credits – depositphotos.com/stock-photo-pretty-brunette-woman-her-work
Phil lives in England, UK, and has around 20 years experience as a professional life, career and executive coach. He started this blog to help others find and define their own self development journey. Blogging about a wide range of topics to help facilitate a better future.